Affordable Dentures & Implants

Carolyn Gaddy a month ago

I wasn’t pleased with my partials so they gave me a do over and made it right. I was so happy because I thought I would hv to pay. Now I hv to go back and get an adjustment. Nevertheless, I’m thankful that it turned out in my favor. They were nothing but the best. I appreciated the change of the process. Thank U Affordable Dentures on Boyer St.

AcroniteEntity 3 months ago

This was the worse experience ever. I do not recommend it. Went the 1st time to redo teeth. They were 9 years old. They didn't do any distractions. They treated us good. They messed my teeth up. I called, left message, and text. They don't respond by phone for return patient for any reason. Drove up there was talked to and treated like crap, scheduled an appointment for 8 am on Friday they didn't call me back until 1 then they started to fix them but made me wait until 4:30 to get them. They knew I had to be at work at 2. They made sure I was the last one to finish. They didn't make sure they were good. They put me in a room and step out side. Needless to say they still are not right. Don't go there

Judith Hope 4 months ago

My first visit was mostly amazing. The Dr and techs in the the back area were great, greeted you with a smile and a hello! But the front desk associate( not all) was not friendly at all didn't greet you with a hello, smile or anything! I wasn't only one complaining about that. Other than that, would recommend you to try them out! Does amazing work!! Thanks to Dr's and tech staff in the back!! You guys were great!!!

Julia McIntyre 4 months ago

I have an infected tooth I’m on antibiotics for. Yesterday the pain became unbearable. In my desperate attempt to find an appointment I was calling everywhere. This office apparently has a call center of some kind making their appointments. They made me a 1030 appointment. I was firm in that I ONLY WANTED AN EMERGENT Extraction. That if they weren’t going to be able to do that, please don’t waste my time as my pain is a 10/10. They reassured me more than once they’d be able to help. So I went at 1030. Checked in, in person with the desk with an ice pack on my face explaining I was here to get my tooth out. She sent me pages of paperwork to fill out and told me sit down. I sat for over an hour in the busy waiting room. In some of the worst pain of my life ( and for had twins, naturally) Eventually I was called back and given an xray. Then taken back into a chair where the dentist ( maybe idk no one introduced themselves) looked at my tooth and said yup tooth 15 needs to come out. But we’re done doing them for the day. Sorry.then a nurse came in with a referral and told me of a place close by I could pay to have it pulled but after I left I realized she didn’t write any of the inform

Stephanie Evans 5 months ago

My husband and I both scheduled a day off from work after dedicating an hour to making this appointment and providing all necessary insurance details. Upon our arrival, following an hour-long drive for my husband's appointment, we were informed that his insurance is not accepted. Could you please clarify why this information was not communicated prior to the appointment being scheduled, and before we allocated time off from work and traveled for over an hour? The customer service at this establishment is among the most unsatisfactory I have encountered. The level of unhelpful demeanor within this facility, stemming from internal communication and knowledge deficiencies, is notable. It is certainly not my responsibility to compensate for their operational shortcomings. I requested to speak with an office manager and was asked to wait, yet no one subsequently addressed my concerns. The pervasive discourtesy experienced here is remarkable. We will not be utilizing or recommending this facility to anyone. Clients are entitled to a higher standard of service. Should have known how the quality of service would be when pulling in the parking lot with random Dirty diapers, half eaten food